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Undertaker vacancy at Old Mutual Zimbabwe

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Job Title: Undertaker
Location: Bulawayo
Time Type: Full Time
Closing Date: 30 January 2025, 23:59
Job Requisition ID: JR-50773

Let’s Write Africa’s Story Together!

Old Mutual is a firm believer in the African opportunity, and our diverse talent reflects this.

Job Description:
The Undertaker is responsible for liaising with families regarding funeral arrangements, preparing the body, and coordinating and managing funeral proceedings. This role ensures that families are well informed and cared for throughout the process.

Key Responsibilities:

  • Liaise with families to understand their funeral needs and preferences.
  • Arrange and coordinate all aspects of funeral proceedings.
  • Support the funeral consultant in delivering services.
  • Prepare burial equipment as needed.
  • Maintain high customer service standards before, during, and after the funeral.
  • Fulfill driving duties as required in support of funeral arrangements.

Required Skills:

  • Excellent communication skills.
  • Strong customer experience (CX) focus.
  • Proven customer service capabilities.
  • Ability to maintain and uphold customer service standards.
  • Effective people management skills.
  • Strong teamwork and collaborative abilities.

Competencies:

  • Collaborates effectively with team members and clients.
  • Communicates clearly and efficiently.
  • Drives results while ensuring accountability.
  • Plans and aligns activities effectively.
  • Tech-savvy, with the ability to utilize technology in service delivery.

Education:

  • National Certificate (Required)

How to Apply:
Interested candidates are encouraged to submit their applications before the closing date.

Closing Date: 30 January 2025, 23:59


This job opportunity with Old Mutual is a chance to contribute to a meaningful service within the community. Join us in writing Africa’s story together!

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